This Privacy Policy describes how 766OK collects, stores, uses and protects your personal information when you use our website, mobile app or any service we offer. Please read it carefully. By registering an account or continuing to use our platform, you agree to the practices described here.
Who Operates This Site
766OK operates the website at 766ok.live and the companion Android app. We are licensed and regulated, and we process personal data as the data controller for all services offered to players in Bangladesh and other permitted jurisdictions.
If you have any question about how we handle your data, the contact details are in the Get in Touch section at the end of this document.
Data We Collect
We collect information in three ways: data you give us directly, data generated by your activity on the platform, and data received from payment processors.
Information you provide
- Registration details: full name, date of birth, mobile number, and preferred currency (BDT).
- Identity documents: National ID Card (NID), Passport or Driving Licence — required before your first withdrawal.
- Payment details: your bKash, Nagad, Rocket, Upay or bank account number used for deposits and withdrawals. We do not store full card numbers.
- Correspondence: messages you send to our 24/7 live chat or any support ticket you open.
Information collected automatically
- IP address, device type, operating system version and browser.
- Pages visited, time on site, game sessions started, bets placed and results.
- App version and crash logs (from 766OK APK v2.5.4 onwards).
- Referral source (which link or search query led you to us).
Information from payment partners
When you deposit or withdraw, our payment gateway partners confirm the transaction status and reference number. We receive only the confirmation, not your full wallet PIN or bank password.
How We Use Your Data
| Purpose | Details |
|---|---|
| Account management | Creating and maintaining your 766OK account, processing logins, and resetting passwords. |
| Payments | Processing deposits (confirmed within 3 minutes) and withdrawals (processed within 21 minutes via bKash, Nagad, Rocket, Upay or bank transfer). |
| Fraud prevention | Detecting duplicate accounts, bonus abuse and suspicious betting patterns to keep the platform fair. |
| Responsible gaming | Monitoring spend patterns so our team can reach out if signs of problem gambling appear. |
| Customer support | Resolving your queries through 24/7 live chat; keeping a record of past interactions for continuity. |
| Marketing | Sending bonus notifications and promotional updates — only if you opt in. You can opt out at any time from your account settings. |
| Legal compliance | Meeting regulatory obligations, responding to lawful requests from authorities, and maintaining audit trails. |
Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
- Contract performance — processing your deposits, withdrawals and bets is necessary to deliver the service you signed up for.
- Legal obligation — identity checks and transaction records are required by our licensing conditions.
- Legitimate interests — fraud detection, security monitoring and improving the platform.
- Consent — marketing messages and non-essential cookies. You can withdraw consent at any time without it affecting your account.
Sharing with 766OK Partner Services
766OK does not sell your personal data. We share it only where necessary:
- Payment processors (bKash, Nagad, Rocket, Upay, banking partners) — to complete transactions.
- Game providers (Evolution, Red Tiger, PG Soft, Spribe, CQ9) — your player ID and session token are shared so the games can function. No financial data is passed.
- Identity verification services — to review your NID, Passport or Driving Licence before withdrawal approval.
- Regulatory authorities — when required by law or our licence conditions.
- Cloud infrastructure providers — servers that host our platform under strict data processing agreements.
All third-party partners are contractually bound to process your data only for the specified purpose and to apply security standards equivalent to our own.
Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your language preference, measure page performance and prevent fraud. Here is a summary:
| Cookie type | Purpose | Can you opt out? |
|---|---|---|
| Essential | Session authentication, CSRF protection, load balancing. | No — required for the site to work. |
| Functional | Remembering your preferred language and deposit method. | Yes, via cookie settings. |
| Analytics | Aggregated page-view and game-session data to improve the platform. | Yes, via cookie settings. |
| Marketing | Tracking referrals so affiliates are credited correctly; retargeting ads. | Yes — opt out from account settings or your browser. |
You can clear or block cookies through your browser settings at any time. Note that blocking essential cookies will prevent you from logging in.
How Long We Keep Your Data
Retention periods depend on the category of data and the reason we hold it:
- Account and transaction records — kept for a minimum of five years after account closure to meet regulatory requirements.
- Identity documents — held for the same five-year period, then securely deleted.
- Chat and support logs — retained for two years so our team can reference past issues when you contact us.
- Marketing preferences and opt-in records — kept until you withdraw consent, plus one year for audit purposes.
- Device and log data — stored for 90 days, then deleted or anonymised.
When the retention period ends, data is deleted or irreversibly anonymised. We do not keep data "just in case."
Security Measures
We use industry-standard technical and organisational controls to protect your data:
- TLS 1.3 encryption for all data in transit between your device and our servers.
- Encrypted storage for identity documents and payment references.
- Role-based access controls — staff can only access the data they need to do their job.
- Regular penetration testing and security audits by independent specialists.
- Two-factor authentication available on all 766OK accounts.
No system is completely immune to breaches. If a serious incident affects your data, we will notify you and the relevant authority as required by our licence conditions.
Your Rights as a Player
Depending on applicable law, you have the following rights over your personal data. Submit a request via our 24/7 live chat and we will respond within 30 days.
Request a copy of all personal data we hold about you.
Ask us to fix inaccurate or incomplete information on your account.
Request erasure of your data, subject to legal retention obligations.
Ask us to pause processing while a correction or objection is under review.
Receive your account data in a machine-readable format (CSV or JSON).
Object to processing based on legitimate interests, including direct marketing.
Players Under 18
766OK does not knowingly collect data from anyone under 18. Our registration process requires date-of-birth confirmation, and identity documents are checked before the first withdrawal. If we discover that a player is underage, we will close the account immediately, void any winnings, return the deposit balance and delete all associated personal data.
If you believe a minor has registered, please contact us through live chat so we can investigate promptly.
Updates to This Policy
We may revise this Privacy Policy to reflect changes in our services, technology or applicable law. When we do, the "Last updated" date at the top of this page will change. For significant changes — such as a new category of data collection or a new sharing partner — we will send a notification to your registered mobile number at least 14 days before the change takes effect.
Continuing to use the platform after a policy update means you accept the revised terms. If you do not agree, you may close your account via live chat before the effective date.
Get in Touch
For any question about this policy, to exercise a data right, or to report a potential data incident, please reach our team through 24/7 Live Chat on the 766OK website or app. Our support team is available around the clock and will route data-related requests to the appropriate team within one business day.
When contacting us about a data request, please include your registered mobile number so we can verify your identity before releasing or modifying any information.
Read our Terms & Conditions and Responsible Gaming policy for more on how we operate. Ready to play? Create your 766OK account and start with a ৳400 minimum deposit.